TYPE:SalesMODEL:AtlasYEAR:2025
Owned a VW Atlas before and loved it. Good reliable vehicle with no traveling concerns. Never broke down. Good smooth riding vehicle.
Average Score (44 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:BeetleYEAR:2018
I called for service. I was scheduled an appointment around my schedule. The service was done. Parts needed to be ordered. I was called when the parts came in and the service department has worked around my schedule to make another appointment.
TYPE:ServiceMODEL:AtlasYEAR:2024
They took the vehicle right in for the service appointment, repair were done in a complete and timely manner.
TYPE:ServiceMODEL:AtlasYEAR:2024
My question was answered immediately and the issue resolved the same day.
TYPE:ServiceMODEL:TaosYEAR:2025
TYPE:SalesMODEL:Golf GTIYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
I feel they could be more personable. The ladies answering the phone are always in a hurry. When my vehicle is ready, they send me a text when I’m practically in the same room. I had a coupon I wasn’t able to use because the service department had already left.
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2024
Very sloppy work when I had my oil changed. The windshield washer fluid was to full and the oil was dripping on my garage floor when I got home. I had a mess I won't go back again.
TYPE:ServiceMODEL:TaosYEAR:2022
Clean environment. Pleasant staff. My only complaint - Please have one night per week of extended hours in Service Dept. or Saturday mornings. I work an hour away and it's hard to make it back to Dixon before the last service appointment at 2:45 pm.